I thought this would be a pretty basic kind of function; it's not exactly advanced formatting. So I asked her to save a current version of her paper and went over to her laptop, which has Microsoft Word 2004 for Mac. I opened the file, and sure enough, no indentations. Good -- I reproduced the problem. Some googling later, I found out that MS-Word actually does have paragraph styles. Cool! I modified the custom style ("Composition"), requiring a half-inch indent or so, and saved that with a different filename.
Coming back to my Linux (ubuntu 9.04) desktop, I fired up openoffice.org and took a look at the version modified by MS Word. The indentation looked just right. So far so good. Then I looked at her original version -- no indentation. What??
I went back to her computer, selected an indented paragraph, and in the Styles and Formatting menu, right-clicked on "Composition" (the paragraph style), selected "Modify", and discovered... what you see at left.Mystery solved: The issue was the "Automatic" first line indentation. Uncheck "Automatic", put a real value in for first line indent (0.39 inches maybe?), and Microsoft Word also thinks that you've got indentation.
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